Privacy Policy

You’ve come here to learn more about what we do with your personal information and who controls it. Within this policy, we strive to provide you with a clear knowledge of how your data is handled and the alternatives you have as a valued client.

Tech or Trade collects, uses, and is responsible for certain personal information about you. When we do so, we are regulated by the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom), and we are liable as ‘controller’ of that.

This privacy notice refers to us as well as the network of franchisees that operate under our name. We may need to share your personal information to provide our services to you, but we will ensure that your information is only shared with those who need to know it and is never made available to the general public over the network.

How do we collect your information?

We obtain the majority of this personal information directly from you, whether in person, by phone, text, or email, or through our website and apps. We only request information that is necessary to enable us to establish an account with you.

We may also collect information:

• From a third source with your consent, such as your bank or building society;
• from cookies on our website—for more information about our use of cookies, please see the section on cookies below. We collect information using various IT systems, including door entrance and reception logs, automated website monitoring, computer networks, CCTV, and access control systems.
• Our websites are not designed for children under the age of 13, and we do not intentionally collect their information without parental authorization.
• This applies to the following in the UK region
• Tech or Trade may share your information with other Tech or Trade Group companies to provide you with better service. The Tech or Trade Group consists of Tech or Trade, our franchisees, subsidiaries, and affiliates, all of whom will try to protect it per Tech or Trade’s privacy policy. This also involves data analysis studies in which we aim to examine our company strategy and maintain Tech Or trade competitive.
• To ensure that your credit, debit, or charge card is not used without your permission during online purchases, we will authenticate your name, address, and other personal information entered throughout the order process against suitable third-party databases. By accepting these terms and conditions, you agree to such checks being performed. All information given by you will be treated securely and rigorously in compliance with the Data Protection Act of 2018 and any other Data Protection laws in effect at the time.

How We Use Personal Information:

• We can only use your personal information if we have a valid reason, such as complying with legal and regulatory obligations, performing a contract or taking steps at your request, acting in our or a third party’s legitimate interests, or with your consent.
• A legitimate interest occurs when we have a business or commercial motive to use your information, as long as it does not conflict with your rights and interests.
• informing you about our services, 
• entering into contracts, 
• processing payments, 
• and documenting transactions.

Do we share your information?

• We will occasionally hire external auditors to help us continuously enhance our systems and the integrity of your data.
• Regarding our online service, we share your contact information with third-party groups that will contact you regarding the quality of service we provide.
• To cooperate with law enforcement in their investigations.
• When there are delivery concerns, we may send information to Mail to aid with investigations.
• We may give information to ‘Google Customer Match’ so that individuals can view our most recent offers.
• We may disclose your information with other retailers if we suspect or have evidence of criminal conduct.
• If you accept to receive marketing messages from us during the membership creation process, we will share your contact information with ActiveCampaign to ensure that you receive up-to-date information about our marketing initiatives.

Cookies

The Tech or Trade website, like many corporate websites, collects information via the use of “cookies” and other technologies. The cookie policy can be viewed here. Device Permissions for Personal Data Access. Our application seeks specific permissions from users, which allow it to access the user’s device data as mentioned below.

By default, the user must give these rights before the relevant information may be accessed. Once granted, the privilege can be revoked by the User at any time. Users can revoke these permissions by going to the device settings or contacting the owner for help using the contact information provided in this article.

The specific technique for managing app permissions may vary depending on the user’s device and software.

Please keep in mind that revoking such rights may influence the application’s functionality.

If the user grants any of the following permissions, this application may process (access, modify, or remove) the corresponding Personal Data.

Approximate location permission (not continuous)

Used to obtain the user’s approximate device location. Our app may collect, use, and share User location data to provide location-based services. The User’s geographic location is determined in a discontinuous manner. This indicates that our program cannot continuously calculate the User’s approximate position.

• Camera authorization.
• Used to scan the product barcode.
• Microphone permission
• Used for in-app voice searches.
• Precise location permission (not continuous)

Used to obtain the User’s specific device location. Our app may collect, use, and share User location data to provide location-based services. The User’s geographic location is determined in a discontinuous manner. This indicates that our program cannot consistently determine the User’s exact position.

Third-Party:

Tech or Trade does not broker, pass, or sell any of their customers’ information to any other agency.

However, Tech Or Trade may occasionally incorporate links to third-party websites, plug-ins, and programs. Please be aware that we have no control over these third-party websites and accept no responsibility for their privacy policies. When you leave our site, we recommend that you read the privacy policy.

Marketing:

When you sign up for one of our online memberships, you can choose to get SMS/email updates on news and competitions. Of course, you can modify your selections at any time by logging into your account online, and we will respect your choices.

If you have a store account, please visit your local location, and we will make the appropriate changes to reflect your preferences.

What rights do you have?

You have the following rights, which you can exercise without charge:

How long will my information be retained?

We will only keep your data for as long as Tech or Trade requires it to maintain a relationship with you and to comply with legal requirements, which include but are not limited to Law Enforcement collaborations and 24-month warranties.

Where your personal information is held?

As previously indicated, information may be maintained at our offices, as well as those of our group companies, franchisees, third-party agencies, service providers, representatives, and agents.

Some of these third parties may be located outside of the European Economic Area. For more information, including how we protect your personal information when this happens, read ‘Transferring your personal information outside of the EEA’.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Transferring your personal information out of the EEA

To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), eg:

• with our offices outside the EEA;
• with your and our service providers located outside the EEA;
• if you are based outside the EEA;
• where there is an international dimension to the services we are providing to you.

These transfers are subject to special rules under European and UK data protection laws.

Some non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection laws and that all personal information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission. To obtain a copy of those clauses please contact our Data Protection Officer (see ‘How to contact us’ below).

Contact information:

Tech or Trade has put into place a Data Protection team to deal with your inquiries daily. If you have any questions then please get in contact with us either by email at info@techortrade.co.uk 

We want to be your first contact option about anything you are unhappy about about your query, but you have the right to complain to the Information Commissioner’s Office (ICO) if you continue to be dissatisfied with our service. (info@techortrade.co.uk) This policy can be updated from time to time to fall in line with changes that are required. By reading this policy you agree to continue your relationship with Tech Or Trade. If you wish to withdraw consent then please see the ‘What rights do I have’ section for your options.